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How to book
To book an hotel, a country farm house, a bed & breakfast or any kind of accommodation in one of the structures present in the pages of Viaggiare Web you can contact our Customer Care Service:
- by calling, from 9:00 am to 1:00 pm and from 3:00 pm to 7:00 pm from Monday to Friday and from 9:00 am to 1:00 pm on Saturday, at the phone number (+39) 0744 433524
- via e-mail at the web address email@example.com
- filling the form you find in the page “Contact us”
- forwarding directly your request through the various solutions offered by the website and explained afterwards
This service will allow you to select a group of accommodation structures by defining characteristics such as category, availability for certain dates and city area: from the list that will appear, it will be possible for you to visit the site of each structure, or to go directly to the booking phase.
In the first case, in the site of the hotel, bed & breakfast or country farm house, it will be possible to have a look at the offers and last minute, but also to proceed directly to the booking by filling the arrival and departure dates wanted and the type pf room or apartment.
Otherwise, from the list of the accommodation structures, it is possible through the button "booking" to go directly to the check of the availability and to the choice of eventual additional conditions offered by the selected structure.
In the case the structures also offer particular promotions or last minute, the access to the pages with the details of the offers and the procedures for the relative booking will always been underlined through apposite buttons.
This service gives you the list of the offers having a deadline within 15 days: it will be possible for you to select the criteria such as the locality and the category, in order to proceed to more targeted researches.
You can book the offered solutions through the apposite button that will guide you towards the last phase of the booking procedure and, in any case, the link to the structure remains available in order to have access to all the useful information and eventually check the other types of offers in course.
This service presents the list of the promotions running at the moment in the structures of Viaggiare Web, that you can look at as a free list, or through the choice of options related to the locality or the category of accommodation.
Inside each offer can be presented one or more options you can book thanks to the button leading directly to the registration procedure. In any case, it will be possible for you to visit the site of the receptive structure through the link towards the list of the results, to check other kinds of incentives and eventually to book directly.
During some particular periods of the year when there are events and manifestations, the structures of the website Viaggiare Web are offering some specific offers you can look at simply selecting the options locality and category.
In the list coming out it will be possible, as always, to go through the button “book” and reach the last phase of the booking, or to decide to have a look in detail at the site of the structure and eventually check other types of offers.
Make the Price
Through this service you can decide the price of your holidays: from the compulsory data such as destination, type of room, arrival and departure dates, you will be guided in the choice of the options related to the available type of accommodation up to the definition of the maximum price you retain adequate for the stay you have selected.
With these registered data, our staff will provide you in the shortest possible time with the organisation and proposal of an offer designed upon your desires.
You can accept the offer simply giving the confirmation to the booking centre by e-mail at the address firstname.lastname@example.org or by phone, from Monday to Saturday, at the phone number (+39) 0744 433524.
List of the Structures
In all the lists of hotels, country farm houses or bed & breakfast present on the site Viaggiare Web you can find the links towards the sites of the structures, but you can also get directly to the check of the availability of the chosen solution through the button book in the period you want.
In the case the structure results still available, it will be possible to chose the type of room or apartment you prefer and finally to proceed to the last phase of the booking.
Sites of the Structures
In each one of the sites of the structures, you will find listed all the types of offers available: last minute, offers and offers events; in addition to that, in the booking page it is always possible to check the availability of a certain structure at a certain period and to eventually proceed with the definition of the booking.
In order to confirm your booking, you will be required to do the following:
- leave your credit card number as a guaranty, if you are paying for a hotel;
- make a credit transfer, or pay with your credit card, in case of a partial payment with deposit.
Terms of cancellation
According to our cancellation policy is generally possible to cancel the booking with no penalty within 3 days before the check in day. Anyway some accommodations will apply their own cancellation policy that will be informed during the booking process and also informed in the confirmation voucher.
It is possible to make cancellation within the time-limit informed, entering YOUR ACCOUNT area and filling the fields about login and password that has been informed by email ( object: Registration ). Cancellation of accommodations with different cancellation policy is possible following the instructions you will find in the confirmation voucher .
Cancellations beyond that date will involve the customer in the payment of the expected penalty ( 35% of the total ammount or the ammount equal to the first night rate ); the accommodation will charge that ammount on the credit card informed as guarantee .
In case of NO SHOW - you cancel the reservation the same check in day or should not arrive without previously inform it - the hotel will charge the ammount of the first night as compensation for the missing profit.
Anyway some accommodations will apply their own cancellation policy that will be informed during the booking process and also informed in the confirmation voucher.
PREPAID/NOT REFUNDABLE rooms will make an exception, as the rate will be charged from the credit card and they will be "not refundable" in case of cancellation or "no show".
Have a nice stay with the Staff of Viaggiare Web