Giudizio complessivo

6.9

La struttura

7.3

Pulizia delle camere

7

Pulizia delle camere

6

Silenziositą delle camere

9

Ampiezza delle camere

8

Qualitą degli arredi delle camere

7

Spazi comuni

7

Dintorni dell'hotel

7

Come valuti complessivamente la struttura?

7

Il servizio

7.3

Professionalitą degli addetti

8

Accoglienza ricevuta

7

Come valuti complessivamente il servizio offerto?

7

Corrispondenza fra le pagine web e la realtą

7.2

Prezzi offerti

8

Servizi disponibili

6

Fotografie

7

Localizzazione su mappe/cartine

9

Come valuti complessivamente la corrispondenza fra le pagine web e la realtą?

6

Valutazione generale

6

Come valuti complessivamente il tuo soggiorno?

6

Commento: Given all the great reviews/ratings that I read, I was quite disappointed. You get what you pay for, but the two areas that were unacceptable were my bed and the bathroom. Everything else is not great but acceptable given the price. And I've stayed in places that have been much worse and much better all around the world, so I'm no hotel/hostel/B&B novice nor do I have unfair expectations. Anyway, back to the B&B... My mattress had a huge indentation in it...it felt like a 200Kg man had been sleeping there for years. So I had to move over toward my wife's mattress (the full size beds are actually two single mattresses put together on a full/queen-size metal cot frame). The bathroom floor would always get flooded because the shower curtain was too short. So unless I took a minute-long shower or only turned on the water to rinse off the soap, the whole floor would be filled with water. Good thing we brought flip flops. Lastly, the floor in our room looked dirty. It may not have been, but it just looked dirty. Again, I'm glad I brought flip flops. Breakfast consisted of plastic wrapped pastries (like the ones that are 10 for 1 Euro) and boxed juices. We avoided those like the plague. Looks like a lot of Italian B&Bs offer continental-type breakfasts. I had a peek into another one of the rooms, and it wasn't much better. So either people who gave it such high reviews are used to a lower standard of accommodation in Italy or the owners of this place had it in for us. Also, there aren't a lot of reviews in English about this place on the internet, so I'm thinking this is more of an place suited to Italian tastes. Of course, not including the cheap Ikea lamps they had in our room. And the problems we had are not detectable through pictures. You actually have to experience it yourself. But hopefully you won't have to.

Risposta da parte della struttura ricettiva: NOT CONSIDER THIS CUSTOMER FEEDBACK 99.9% probability it is a fake - It is our opinion that this feedback was made by a competitor to lower our credibility - The opinion expressed appears to be genuinely false, there are good chances that has been inserted by mistake by someone who was not our client ot even worst a competitor. In fact, the opinion expressed cites facts is totally disagree with the 50 and over feedback data to our BB on many sites. As evidence of this enclosed links that show what http://www.tripadvisor.it/Hotel_Review-g187895-d966673-Reviews-A_Beautiful_Florence-Florence_Tuscany.html or http://www.bbplanet.it/bed-and-breakfast-a-beautiful-florence-firenze_s12579/it/valutazioni.htm On all the reviews are excellent and globally provided (from japan to Us, passing from Australia). The customer writes "You get what you pay" but then complains about quotes ... This prove the feedback is not true. Everybody is happy when takes what is payed. Forget the fake feedback and be sure we will keep on providing excellent service at reasonable prices. A Beautiful Florence Director Leonardo Failli